Shopify Answers

Shopify basics & account setup

• How do I set my store currency and change it safely?

  You change your Shopify store currency in Settings, General, Store defaults, then Currency display. Shopify never converts your existing prices when you switch, it only changes the currency symbol, so every price needs a manual update afterward, and changing currency also switches your store’s primary market. If your store has already taken an order, Shopify’s documented process is a risk acknowledgment checkbox, though some merchants are still routed to Shopify Support instead, so confirm which applies before promising a client either path.
• How do I close, pause, or reopen my Shopify store?

  To pause your Shopify store while keeping backend access, switch to the Pause and Build plan under Settings, then Plan, which disables checkout at a reduced monthly fee. To close your store entirely, go to Settings, then Plan, and cancel your subscription, which deactivates the store at the end of your current billing cycle. Shopify keeps your store data for 2 years after deactivation, so you can reopen it by logging in and choosing a new plan within that window
• How do I add my business logo and brand colors to Shopify?

  In Shopify, add your logo and brand colors from Settings, General, Brand assets, then click Manage. Upload a default logo and a square logo in PNG or JPEG at 512 pixels minimum, then set primary and secondary colors with hex codes. Secondary colors are not available on the Starter plan. Compatible themes pull these brand assets in automatically, but incompatible themes need the logo connected manually, and checkout branding is set separately under Settings, Checkout.
• How do I set my business address and contact details in Shopify?

  Shopify keeps business address and contact details in three separate places: Store contact details (Settings, then General) for what customers see, Business details (same page) for your legal entity used for tax and verification, and Billing address (Settings, then Billing) for what appears on your Shopify invoices. Update store contact details anytime. Changing your business country under Business details may require deactivating active financial services like Shopify Payments first
• How do I set my store name and change it later in Shopify?

  You set or change your Shopify store name from Settings, then Store details (labeled General on some plans), by editing the Store name field and clicking Save. This name updates instantly across your storefront header, checkout, and email notifications. Changing it does not affect your products, orders, or customer data, and it is separate from your myshopify.com URL or any connected domain, which require a different process to change.
• What is Shopify and how does it work for online stores?

  Hopify is an all-in-one ecommerce platform that lets a business build a storefront, accept payments, manage inventory, and sell across online, social, and in-person channels from one dashboard. It runs on hosted infrastructure, so store owners do not manage servers, security patches, or PCI compliance themselves. Pricing starts with the Basic plan at $39 a month ($29 a month billed annually) and scales up through Grow at $105 a month and Advanced at $399 a month, with Shopify Plus starting at $2,300 a month for high volume or B2B businesses.
• How do I start a Shopify store from scratch step by step?

  Starting a Shopify store means working through six stages in order: create your account and pick a plan, choose and customize a theme, add your products with pricing and images, connect a payment provider such as Shopify Payments or PayPal, set your shipping rates and tax settings, and test the full checkout flow before removing your password page and going live.
• Which Shopify plan should I choose for a small business?

  Most small businesses should start on the Shopify Basic plan, which costs ₹1,994/month (₹1,800/month billed annually) in India and covers a full online store, unlimited products, and standard checkout with no staff accounts beyond the owner. Upgrade to Grow (₹7,447/month) once you add a team member, need full API access for a custom app, or your monthly sales are consistent enough that its lower transaction fees offset the higher cost. Advanced (₹30,164/month) only makes sense once order volume is high enough that fee savings clearly outweigh the price jump, or you need the larger staff allowance or higher API rate limit.
• What is the difference between Basic, Shopify and Advanced plans?

  Basic ($39/month), Grow ($105/month, formerly called the Shopify plan), and Advanced ($399/month) differ mainly in staff accounts (2, 5, and 15), reporting depth, and the transaction fee charged when you don’t use Shopify Payments. Most new stores start on Basic and upgrade to Grow once they need more staff logins or lower card processing fees. Advanced only pays off once monthly revenue is high enough that the lower transaction rate outweighs the higher subscription cost.
• How do I start a Shopify free trial and what happens when it ends?

  To start a Shopify free trial, go to shopify.com, enter an email and store name, and land directly in the admin dashboard with no credit card required. The standard trial runs 3 days, during which the storefront checkout stays disabled until a plan is chosen. When the trial ends without a plan selected, Shopify pauses the store rather than deleting it, and the store stays paused until billing details and a plan are added.